This portal is intended to provide ARC customers with assistance in resolving IT support related issues. 

If you are a current ARC customer, you may use this site to;

1. Open a support ticket - “Submit a Request”
2. Check the status of an open ticket – “Check your existing requests”
3. Get self-help – “Tips & Tricks”

Support requests may also be submitted by sending an email (with problem description) to support@arc-is.com OR by calling 512.681.6299.